Duration : 4 Hours
Aim :
With Dubai’s 2020 vision to welcome 25 million tourists it is now more important than ever for the hospitality industry to be given adequate training to raise awareness and understanding about various disabilities and how People of Determination should be treated.
Course Outline :
- Definition of disability
- Improve self-awareness and understanding of disability
- List the most common types of disability
- Understand the meaning of approaching and assisting guests with disabilities and present effective ways of assisting with confidence
- Identify potential barriers guests with disabilities face and consider potential solution
- Understanding that everyone has a role in valuing diversity
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